FAQs

Our HVAC Service Frequently Asked Questions

  • WHY IS MY AC NOT COOLING?

    Many reasons can stop your AC from cooling. First, check if the filter is clean. Second, check if the outside unit (Condenser) is working: Is the fan working? Do you see any ice buildup? Is the fan (outside) blowing hot air? Issues with any of these symptoms will require a visit by a licensed professional.

  • WHY IS MY AC NOT BLOWING ANY AIR?

    AC not blowing any air is usually a result of a problem with the indoor blower fan. If there is power to your furnace/air handler, it could be the fan motor or a capacitor. If it doesn’t seem to have power, it could be anything from a burnt fuse to a bad control board. Contact us, and we will get it fixed in no time!

  • WHAT IS THE BEST AC MANUFACTURER?

    What is the best AC? To each its own preferences and demands of comfort. Leading the pack (and price) are Trane(American standard), Carrier and Lennox. Followed by York, Goodman, Day and Night and a lot more. Important to know that they all have different tiers of products, and differences between manufacturers are really apparent in the highest tiers. Most manufacturers give the same warranty on their systems. The professionalism of your installation contractor and their support matters more than the product itself.

  • CAN I FIX MY AC BY MYSELF?

    Maybe, depends on the issue and your expertise, but its probably not the best idea. You might end up causing more harm then good and end up with higher repair bill. For $90 a visit, leave it to professionals.

  • HOW MUCH DOES A NEW AC UNIT COST?

    There is no straight answer. It depends on the size, setup, needs, desired brand and other requirements or constraints. Expect to pay anywhere between $2K-20K.

  • HOW MUCH DOES SERVICE CALL COST?

    Expect to pay around $90-$100 for a visit. Some repairs may end up within this price range, some might cost $300-$1000. It really depends on the issue, the brand, availability of parts and a many more factors. When you choose Highland Air LLC, you can be confident we will get it fixed with the right parts at the right price. (and we warranty our labor for 1 year!). Financing available for eligible repairs.

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